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HP printer on Windows 10

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BOB BLACKSHAW21/03/2019 15:14:41
214 forum posts
35 photos

Hello all,

I had a printer problem with my HP printer with windows 10, I've tried the help service with HP and windows but cant get the answer I need.

I tried to print 15 pages of a download but it wouldn't print, so clicked many times to solve the problem and turned it off.

I got the printer going but its printing more than I need, how can find the que so I can delete, to stop printing I've turned the power off.

Hope this makes sense

Bob.

Stuart Bridger21/03/2019 15:28:34
346 forum posts
17 photos

1 - Type "Printer" in the search bar
This should bring up "Printers and Scanners" at the top of the list, click on this

2. - Find your printer in the list presented, click on it

3 - Click on "Open Queue"

4. - Here you will see the items in the queue, you should able to click and cancel the job here

Edited By Stuart Bridger on 21/03/2019 15:36:39

BOB BLACKSHAW21/03/2019 17:19:49
214 forum posts
35 photos

Thanks Stuart, that's saved me a lot of ink.

Bob.

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