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Windows Update (Again)

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Brian Hutchings15/03/2019 18:17:41
9 forum posts

I very foolishly clicked on a Windows Update button that came in on email (I think).

It's taken me most of the day to get thinks working again but even so, it's lost all my reminders, all my emails on Microsoft and wouldn't accept my normal passwords so I've had to pick new ones and on top of that it's transposed the @ and the ", which makes life difficult with email addresses until one clocks in.

Not happy with Microsoft.

Thor16/03/2019 14:12:31
1047 forum posts
23 photos

Hi Brian,

You are not the only one that have troubles with the Windows Update, I have set mine to not update automatically so I can decide myself when to update.

Thor

Bizibilder16/03/2019 14:21:06
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53 forum posts
7 photos

Sounds like it has reverted to a US keyboard - change back to UK in settings and you should find the keys to be correct again.

Bandersnatch16/03/2019 15:01:05
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1152 forum posts
40 photos
Posted by Brian Hutchings on 15/03/2019 18:17:41:

I very foolishly clicked on a Windows Update button that came in on email (I think).

 

Are you saying that you received an email with a button to press to update Windows? If so, it certainly wasn't from Microsoft - they don't serve updates that way.

Moreover, the litany of problems that you experienced suggest that what you receive was malware. Microsoft updates do, occasionally cause the odd problem on some systems but not to the extent that you are describing.

Edited By Bandersnatch on 16/03/2019 15:05:49

martin perman16/03/2019 15:22:11
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1550 forum posts
66 photos

I regularly get updates from Microsoft and none have come via email, a message appears on screen update, now or later, I pick now if not busy it carries out update, reboots and done. Never had issues afterwards.

Martin P

Adam Mara16/03/2019 16:07:55
65 forum posts
4 photos

I would check you updates record in settings, I had 2 updates on the 13th, if thats any help. Never had an email though, usually automatic, slightly worrying!

Bandersnatch16/03/2019 16:24:06
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1152 forum posts
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Posted by Adam Mara on 16/03/2019 16:07:55:

I would check you updates record in settings, I had 2 updates on the 13th, if thats any help.

Without stating the Windows version, it doesn't really mean much, Adam.

Brian Hutchings16/03/2019 17:37:14
9 forum posts

Thanks for the replies and my apologies for being misleading.

It wasn't an email but a popup.

I changed the language to UK but it's taken about 30 hours to have the @ symbol come up when I press the @ key but it's OK now.

Nick Clarke 316/03/2019 20:50:06
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214 forum posts
3 photos
Posted by Bizibilder on 16/03/2019 14:21:06:

Sounds like it has reverted to a US keyboard - change back to UK in settings and you should find the keys to be correct again.

In a previous life I had to set up software so it had a German keyboard layout but as the user was a touch typist the UK keyboard was being kept as they were not looking at it anyway.

The major difference was that Y and Z were interchanged.

I spent a couple of hours trying to configure this software without success until it finally dawned that when it asked 'Do you want to keep this keyboard layout' I needed to press the German Y key that was the one with Z printed on it, and not the one with Y printed on it  ……...

Edited By Nick Clarke 3 on 16/03/2019 20:51:35

Dick H16/03/2019 21:21:30
58 forum posts
1 photos

Just in case, get the on-screen keyboard going, then you can use the mouse to enter stuff and you know what you are entering. A couple of years ago every Windows update blitzed my keyboard driver on my old laptop and this was the only way to break back in. Every key press on the keyboard took an age to register on the screen.

Vic16/03/2019 22:56:33
2016 forum posts
10 photos
Posted by Brian Hutchings on 15/03/2019 18:17:41:

Not happy with Microsoft.

I do wonder sometimes why people stick with them. Admittedly all systems have problems but there seem to be so many complaints about Windows. There are alternatives like Linux, Android or maybe a Chromebook? A mate of mine has been a Microsoft user for decades but now prefers to use a Chromebook and they are cheap as chips, well nearly. I use an iPad and a Mac Desktop sometimes but tablets are so convenient to use for many things.

Mark Rand16/03/2019 23:33:32
684 forum posts
Posted by Vic on 16/03/2019 22:56:33:
Posted by Brian Hutchings on 15/03/2019 18:17:41:

 

Not happy with Microsoft.

I do wonder sometimes why people stick with them. Admittedly all systems have problems but there seem to be so many complaints about Windows. There are alternatives like Linux, Android or maybe a Chromebook? A mate of mine has been a Microsoft user for decades but now prefers to use a Chromebook and they are cheap as chips, well nearly. I use an iPad and a Mac Desktop sometimes but tablets are so convenient to use for many things.

There are two reasons that there are so many complaints about Windows:-

  1. There are so many Windows installations compared with other desktop operating systems.
  2. There is a vast amount of supported software and hardware that non-expert users expect to operate without any specific operating system knowledge.

Having spent 20 years as a system administrator and still having a Windows domain, 5 Windows clients, 7 Linux client/servers and 5 Android clients in the household, I see no problems with Windows that I wouldn't expect with any other OS. I don't use any Macintosh hosts because I have no need for their specific abilities/limitations.

Edited By Mark Rand on 16/03/2019 23:34:07

Mike Poole17/03/2019 00:48:42
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1867 forum posts
45 photos

It’s now 33 years since Windows 1 appeared and it is still a battle to make things work smoothly, just when you get things working just right an update arrives to send everything to hell in a handcart. Any large company will have a department to just deal with update rollouts and hacking their customised version of windows to try and limit the damage the users can inflict. Apple have gone down the route of severely limiting what anyone without proper training can do with their system and they are probably fairly close to a device that just works without many problems. If operating system designers made cars we would be walking a lot more.

Mike

Brian Hutchings17/03/2019 07:55:15
9 forum posts

Many thanks for all the replies, in a perverse sort of way it's helpful that it's not just me.

Now that the update has been running for a couple of days I've found more problems. My PC loses its way overnight meaning that I have to re-sign in to this site and others, icons disappear from the taskbar, default programs are changed to Microsoft ones or are deleted altogether, send and receive does not work on Outlook and programs pinned to the top of the screen disappear. The time, date and lanquage change every morning to U.S.

Today I intend to save important stuff to another PC and then remove the latest updates.

I'll also investigate the alternatives such as Linux.

Brian

Edited By Brian Hutchings on 17/03/2019 08:19:33

Hopper17/03/2019 08:12:01
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3515 forum posts
68 photos

I never have trouble with W10 updates. They just happen automatically. The major ones do slow the computer down a bit while downloading the upgrade so I can often tell when they are in progress. Then the window pops up telling me to restart now or later etc. All good. Surprising as my laptop is ancient, at least six years old.

Brian G17/03/2019 08:37:23
461 forum posts
9 photos
Posted by Hopper on 17/03/2019 08:12:01:

... Surprising as my laptop is ancient, at least six years old.

Ancient? My Acer 7720G was ten eleven years old last month and is quite happy running and updating 64-bit Windows 10. I had a few driver issues updating to Windows 7, but 8, 8.1 and 10 all went smoothly. Only downsides are the lack of multi-touch on the trackpad (the hardware is just too old) and a core duo processor, although since adding an SSD as boot drive, the overall performance is better than a cheap modern machine.

Brian

EDIT:  I evidently can't do subtraction.

Edited By Brian G on 17/03/2019 08:39:10

Neil Wyatt17/03/2019 09:05:08
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Moderator
15823 forum posts
672 photos
73 articles

What version of windows do you have Brian?

I've never come across those issues before; it sounds to me that you might have a damaged registry file.

Don't waste money/time on third party solutions, just make sure Microsoft checker fixer is enabled:

support.microsoft.com/en-gb/help/183887/description-of-the-windows-registry-checker-tool-scanreg-exe

Neil

Edited By Neil Wyatt on 17/03/2019 09:06:20

Vic17/03/2019 10:04:48
2016 forum posts
10 photos

I’m not sure Microsoft have ever really cared about their customers.

**LINK**

I used windows at work for 18 years and got used to complaints from workmates about the constant “unnecessary” updates. It seriously effected productivity of around 200 users at times. I remember the upgrade to windows 7, staff were actually wandering round or phoning other workmates asking where menu items etc were as they were no longer in the same place. As suggested, if Microsoft made cars a lot more people would walk to work.

Nick Clarke 317/03/2019 10:28:17
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214 forum posts
3 photos
Posted by Mike Poole on 17/03/2019 00:48:42:

It’s now 33 years since Windows 1 appeared and it is still a battle to make things work smoothly, just when you get things working just right an update arrives to send everything to hell in a handcart. Any large company will have a department to just deal with update rollouts and hacking their customised version of windows to try and limit the damage the users can inflict. Apple have gone down the route of severely limiting what anyone without proper training can do with their system and they are probably fairly close to a device that just works without many problems. If operating system designers made cars we would be walking a lot more.

Mike

Sorry Mike but this is totally outside my experience as an IT Manager and lecturer/teacher responsible at one stage of my career for nearly 3000 users.

The latest updates have arrived and been applied to all the computers at work automatically and also to the 7 Windows machines I have here at home (a mixture of XP, 7, 10 and server 2012). No problems. The machines are a mixture of commercial systems and home builds.

Our systems where I now teach are not custom but locked down so that users cannot access most of the settings - updates arrive when they want to. This can be a pain if it is when you wish to use a computer, but we put up with it as, with the very rare exception of a dodgy update, it is far more normal for things to stop working without updating than with. We are not running simple systems either as all machines have central software licencing, screen magnification and screen readers available. Many also run our MIS system as well and all are networked with content filtering and input filtering. The lockdown is to make them work in a standard way, and as they are standard a machine can have a total software reinstall 'hands off' if needed. In my present role we have about 100 machines and 3 hours of tech time per week, much of it related to MIS and other systems not PCs.

While Apple equipment is beautifully engineered it is very expensive and non standard - they have never gained more than 6% of the PC market as far as I know. Also if you wish to do things the Apple way, great, but customising a system for your own use is normally very difficult if possible at all. At work Music is taught using iMacs and I have two older Macs here. They both continue to operate as new, but using a 2004 vintage Mac which does not allow newer versions of the operating system and hence newer software is limiting to say the least. The ones at work will need upgrading soon as the latest version of the software has significant benefits but needs more up to date hardware and the current machines won't let you install. A windows system would usually allow updating until the hardware made using it painful. I have a 2005 laptop on the table next to me that, because it has been possible to have its memory upgraded, runs windows 7 fine - an operating system released 4 years after the computer was made. And yes it updates a treat.

You said that 'If operating system designers made cars we would be walking a lot more' Well I don't think either Windows or Linux (including the MacOs derived from it) are perfect, but there are also problems with cars down to design faults or user errors such as crashes, misuse or putting the wrong fuel in. My (recent) car lets me down from time to time. Would you refuse to service a car at the same time as you block updates?

Are cars more reliable per hour's use than computers?

You pays your money ……..

Brian Hutchings17/03/2019 10:34:20
9 forum posts

Thanks for the reply Neil. I had a look at the MS checker, which allegedly kicks in at startup but it's way out of my depth.

I've managed to sort out most of the problems and my solution is to NOT turn of my PC overnight in the hope that nothing else will change.

I'm currently transfering all my drawings and other important stuff onto another PC and then I'll try removing this latest update.

Brian

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