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No December issue of MEW?

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Nigel Smith 424/12/2018 09:46:17
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Am I right to assume there is no December issue of MEW? normally it arrives by post but nothing this month.

John Hinkley24/12/2018 10:04:59
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The "December " issue was 275, which you would have received in late November or thereabouts, depending where you are situated - you have no public profile - and the latest issue - No. 276 - is out now, plopping through letter boxes as you read this, along with a myriad of Christmas cards, no doubt. See the banner at the top of this page.

John

Neil Wyatt24/12/2018 16:06:54
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Posted by Nigel Smith 4 on 24/12/2018 09:46:17:

Am I right to assume there is no December issue of MEW? normally it arrives by post but nothing this month.

No, an issue every 4 weeks.

It was being printed last week so ideally arriving soon after Christmas, four weeks after the previous issue, but it may be held up a bit by the volume of post at this time of year.

Neil

alan ord 229/12/2018 11:41:57
66 forum posts

Just for info, I have just received in this mornings post MEW 276. It's a little late but as Neil mentioned it is Xmas.

Alan.

Mick Henshall29/12/2018 12:04:32
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Mine also arrived today

Mick🇬🇧

martin perman29/12/2018 14:10:30
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So did mine

mechman4829/12/2018 14:16:00
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My # 276 just arrived this morning, not overly worried within a day or two as long as it arrives.

George.

Maurice Taylor29/12/2018 14:27:10
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I have not got my digital issue yet.

Neil Wyatt30/12/2018 10:03:50
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At my dad's so I haven't seen it yet.

@Maurice your digital issue should be ready to download since over a week ago.

I've checked and the system knows you have a valid digital subscription.

Yiur notification might have ended up in your spam folder?

Neil

Nigel Smith 421/01/2019 12:28:22
13 forum posts

I have issue 274, then nothing until 277 that arrived today? Was there no issue's 275 and 276? I've had MEW since issue 6 and never had a problem getting my copy from my newsagents. I had assumed that by subscribing it would make life easier, seems bloody unreliable if my experience is anything to go by. Won't be subscribing once this subscription runs out.

SillyOldDuffer21/01/2019 13:04:13
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Posted by Nigel Smith 4 on 21/01/2019 12:28:22:

I have issue 274, then nothing until 277 that arrived today?

...

seems bloody unreliable if my experience is anything to go by. Won't be subscribing once this subscription runs out.

I don't think it's a general problem if you're in the UK. I get both ME and MEW by post and only one has ever gone missing. A bulk consignment of MEWs to the South West got lost in transit and upset a lot of people in my area. Perhaps I'm just lucky!

Dave.

Nigel Smith 421/01/2019 13:40:27
13 forum posts

Posted by SillyOldDuffer on 21/01/2019 13:04:13:

Perhaps I'm just lucky!

Dave.

 

Time to buy a lottery ticket Dave wink

 

 

 

Edited By Nigel Smith 4 on 21/01/2019 13:41:02

Neil Wyatt21/01/2019 18:27:54
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Posted by Nigel Smith 4 on 21/01/2019 12:28:22:

I have issue 274, then nothing until 277 that arrived today? Was there no issue's 275 and 276? I've had MEW since issue 6 and never had a problem getting my copy from my newsagents. I had assumed that by subscribing it would make life easier, seems bloody unreliable if my experience is anything to go by. Won't be subscribing once this subscription runs out.

Hi Nigel,

I'm sorry to hear you've missed two issues.

If you contact customer service on 01604 828 748 or help@me.secureorder.co.uk they will arrange for replacement issues to be sent to you.

In most cases where the same person has issues not turn up we tend to suspect someone along the 'chain' is helping themselves to their magazines. This often resolves itself but if it happens again there are things we can do that may improve reliability of delivery.

Neil

Neil Wyatt21/01/2019 19:39:53
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Posted by SillyOldDuffer on 21/01/2019 13:04:13:

I don't think it's a general problem if you're in the UK. I get both ME and MEW by post and only one has ever gone missing. A bulk consignment of MEWs to the South West got lost in transit and upset a lot of people in my area. Perhaps I'm just lucky!

Dave.

It was ME not MEW, the GPO lost a whole bagful.

Other than that, the proportion of readers reporting missing issues is minute. Even when there was a postal strike for several months in South Africa, most people finally got the copies we sent out in the end.

This is why we tend to think that someone who has several issues go missing may have someone looking out for their copies each month and swiping them. Obviously that's little comfort to those subscribers affected but we can usually get something sorted.

Neil

SillyOldDuffer21/01/2019 19:54:07
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Posted by Neil Wyatt on 21/01/2019 19:39:53:
Posted by SillyOldDuffer on 21/01/2019 13:04:13:

I don't think it's a general problem if you're in the UK. I get both ME and MEW by post and only one has ever gone missing. A bulk consignment of MEWs to the South West got lost in transit and upset a lot of people in my area. Perhaps I'm just lucky!

Dave.

It was ME not MEW, the GPO lost a whole bagful.

...

Neil

I'm sure you're right. My memory is TERRIBLE! This is just the most recent example. I've lost my marbles. Has anyone seen my marbles?

blush

Dave

Nigel Smith 409/02/2019 11:31:18
13 forum posts

As advised, I've contacted customer services over the missing issues 275 and 276.

So they've sent me 2 issues of issue 275 surprise

As Victor Meldrew would say "I don't bloody believe!"

Thank god I've cancelled the subscription.

Neil Wyatt09/02/2019 17:52:04
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Posted by Nigel Smith 4 on 09/02/2019 11:31:18:

As advised, I've contacted customer services over the missing issues 275 and 276.

So they've sent me 2 issues of issue 275 surprise

As Victor Meldrew would say "I don't bloody believe!"

Thank god I've cancelled the subscription.

One of those might be the original one turning up late. If a 276 doesn't appear by the end of the week, let me know by email.

Neil

Nigel Smith 413/02/2019 15:38:35
13 forum posts

Thanks Neil, but I've cancelled the subscription and requested a refund of the outstanding balance. I've still got the last 270 issues so I'll start from the begining again, I'm sure there's something of interest that I could have missed.

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