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Non arrival of MEW 272

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Chris Jones 319/09/2018 11:26:09
23 forum posts
54 photos

Hi all,

Has anyone else not received their copy of issue no 272 of Model Engineers Workshop?

I have been sending Emails (6 so far) to help@me.secureorder.co.uk but have not yet received any reply.

Apart from getting Neil involved or perhaps holding a seance, I can't think of what to do next.

 

Chris.

 

Edited By Chris Jones 3 on 19/09/2018 11:27:32

V8Eng19/09/2018 13:56:12
1234 forum posts
25 photos

Have you tried phoning using the number in the ‘get in touch links’ near bottom of this page?

I’ve not had issues with these mags but do find talking to somebody works better Sometimes.

 

Edited By V8Eng on 19/09/2018 14:01:33

Neil Wyatt19/09/2018 14:05:54
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Moderator
15707 forum posts
659 photos
73 articles

Hello Chris,

Sorry to hear your copy hasn't arrived.

With a mailing list the size of our it is inevitable that a few copies go astray in the post now and then. Normally see this link for who to contact for a replacement copy.

The last person who sent multiple emails about non-delivery to secureorder got in touch with me, then again a few days later to say multiple replacement copies had arrived... it seems that the replies from customer services sometime get treated as spam but the replacements still get posted out.

If you haven't received a replacement by Monday, can you email me with details neil.wyatt@mytimemedia.com?

 

Thanks,

Neil

 

 

Edited By Neil Wyatt on 19/09/2018 14:08:43

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