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MEW renewal problems

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Bob Rodgerson19/09/2018 09:09:06
558 forum posts
165 photos

Despite numerous efforts the payment website refuses to let me pay for my subscription,always at the last hurdle I press the proceed to payment option and it keeps returning me to the same page but gives no reason as to why.

I have looked everywhere on that page to see if I have failed to tick any boxes such as a terms and conditions box but can't see any.

Is this just a problem for Apple users (for instance when you hit the enter button with an Apple macbook the cursor returns to the top left of the page. This is damned annoying but has been this way for years). Or is there a problem with the My Time site?

Edited By Bob Rodgerson on 19/09/2018 09:09:32

Neil Wyatt19/09/2018 10:45:56
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Moderator
14424 forum posts
611 photos
70 articles

Hello Bob,

Are you using https://me.secureorder.co.uk/youraccount/ ?

It may be quicker to call customer service on 01604 828 748 and they should be able to get you sorted.

Neil

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