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Password Problems

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Samsaranda28/07/2018 20:08:56
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I tried to log on this evening and the website didn’t recognise my password, it’s the one I have used for years, tried a number of times but wouldn’t accept it. I had to request a new password which was sent by email and enabled me by using it to gain access. I have now changed the password and re-used the one that it refused to recognise earlier , it accepted it as a replacement for the supplied new password so will have to wait and see if there are any more problems. Has anyone else had access problems with their passwords? I have also noticed that recently I have had to login every time I accessed the website, the “remember me” function doesn’t appear to work, again has anyone else had this problem?

Dave W

Nick Clarke 328/07/2018 20:27:51
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The 'remember me' is a feature of your computer, usually in the particular browser used to access the site

Ray Lyons28/07/2018 21:16:51
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I have the same problem on a number of sites. Could it be a Windows 10 update?

not done it yet28/07/2018 21:18:40
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Posted by Nick Clarke 3 on 28/07/2018 20:27:51:

The 'remember me' is a feature of your computer, usually in the particular browser used to access the site

Funny that! I have that feature on my computer and it works on every other forum - except this one.

Is there something on this forum that disagrees with the compuer ‘remember me’ feature?

Vic28/07/2018 21:56:48
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Posted by not done it yet on 28/07/2018 21:18:40:

Funny that! I have that feature on my computer and it works on every other forum - except this one.

Is there something on this forum that disagrees with the compuer ‘remember me’ feature?

I have the same problem, it only ever happens on this site.

Enough!28/07/2018 23:15:09
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Posted by Nick Clarke 3 on 28/07/2018 20:27:51:

The 'remember me' is a feature of your computer, usually in the particular browser used to access the site

There's a little more to it than that. If you log on from a second device, the first device no longer "remembers" (even though nothing has changed on that device).

martin perman29/07/2018 07:57:40
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I'm currently logged on to my laptop and smart phone without any problems.
Michael Gilligan29/07/2018 08:28:50
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Posted by martin perman on 29/07/2018 07:57:40:
I'm currently logged on to my laptop and smart phone without any problems.

.

That would be a massive improvement over the previous behaviour, Martin

Thanks for mentioning it.

MichaelG

JasonB29/07/2018 08:37:16
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Martin can you post from both without being asked to log in? maybe your phone is smarter than mine!

Edited By JasonB on 29/07/2018 08:37:50

martin perman29/07/2018 08:50:43
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Whilst they were both live they worked but as soon as the mobile was taken off line its reset itself so I have to log in again.

It must be this HTTPS change as I've always been able to be logged in with both devices but it appears I now cant.

Martin P

Edited By martin perman on 29/07/2018 08:53:48

Neil Wyatt29/07/2018 11:44:40
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Remember me uses cookies, but also gets reset if your ip address changes or our server connection is reset, if the number of log ons exceeds a certain number the person logged on for longest is logged out and finally it times out after a certain number of days anyway. basically our system is set to be more security conscious on this than most other sites, I don't know why and I can't change it.

This means multiple things can mean it forgets your connection.

I was 'logged out' several times in succession a week or so ago, for example.

Neil

Samsaranda29/07/2018 12:14:36
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1396 forum posts
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Thanks Guys for your replies; Ray it’s not Windows 10, I am on an IPad and all my internet devices use Mac programs, manage to escape from Microsoft a number of years ago. I accept the explanation of the “remember me” function but no explanation for why the site would not accept the password that I have used for years and was then able to change the supplied password for the old one it had rejected!

Dave W

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