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Mike Wainwright04/09/2016 09:13:50
149 forum posts
8 photos

Is there a reason that the latest magazine is not available on the Model Engineer App on my tablet. It is normally available a couple of days before its on sale in the shops.

I have been buying the magazine using this apps for months and it has always been available.

Mike

V8Eng04/09/2016 10:03:38
1271 forum posts
27 photos

 

I have noticed that issue 246 of MEW is shown at the top of this page, yet the my magazines section only seems to go up to issue 245.

The app only seems to go as far as 245 as well.

Edited By V8Eng on 04/09/2016 10:04

Edited By V8Eng on 04/09/2016 10:13:32

JasonB04/09/2016 10:50:26
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Moderator
15323 forum posts
1576 photos

Neil only uploaded 246 yesterday, expect it will get onto the main site when the working week starts.

Mike Wainwright04/09/2016 11:09:34
149 forum posts
8 photos

Model engineer 4542

Neil Wyatt04/09/2016 14:17:48
avatar
Moderator
15947 forum posts
674 photos
73 articles

The new issue of MEW always goes up in advance, should be available for download towards the end of next week or sooner for subscribers.

4542 may have been held up a bit by the bank holiday.


Mike Wainwright05/09/2016 19:07:46
149 forum posts
8 photos

Thank you. I downloaded the magazine today. I thought it was going to have the next 2 pages of Metro drawings.

George Ray05/09/2016 20:48:34
13 forum posts

There is no sign of my subscription paper copy of ME 4542 in this part of Hampshire nor has a friend in Salisbury received his. This is over 7 days later than normal, has something gone wrong at the distributors.

In addition I have not received the normal email telling me what's in the latest issue for either 4541 or 4542 are these no longer being sent out?

Dave Smith 1405/09/2016 21:18:53
66 forum posts
7 photos

Neil

The app says I have to buy the latest issue, I am unaware of my subscription having run out, no chase emails, I recon I am only 6 issues into my new subscription and I have access to it via the ME site? I need to read it on the app as the last years worth of copies only loads blank pages on my tab 3 tablet when trying to read from the site (laptop is ok). Any idea what is wrong or how I check my subscription?

Regards

Dave

Steambuff05/09/2016 22:41:25
avatar
497 forum posts
6 photos

I am also a paper+digital ME subscriber. I renewed in August, the direct debit was taken from my account.

I am now also being told by PocketMags that I must pay for the latest edition of ME (4542)

Can someone please sort it out for me

Thanks

Dave

Diane Carney05/09/2016 23:16:44
Moderator
397 forum posts
10 photos

There was a delay with ME4542's digital uplaod but I am assured it is now resolved.

The Metro Tank plans, sheets 3 and 4 are in issue 4544. They skipped 4542 because of the Mini Exhibition Guide with the lecture programme etc.

I can't help with the print subscription enquiries until tomorrow but will try to find out why you are getting such messages.


Diane

Bruce Edney06/09/2016 06:23:20
avatar
146 forum posts
53 photos

Posted by Steambuff on 05/09/2016 22:41:25:

I am also a paper+digital ME subscriber. I renewed in August, the direct debit was taken from my account.

I am now also being told by PocketMags that I must pay for the latest edition of ME (4542)

Can someone please sort it out for me

Thanks

Dave

I had the same issue with both Pocketmag subs this morning. I had to re activate my subs in Pocketmag settings

Bruce

Steambuff06/09/2016 08:19:33
avatar
497 forum posts
6 photos

Both my ME and MEW subs are showing as in-active in Pocketmags.

How do I reactivate them and ensure I do not miss any issues, I do not have a Order Number as one is not sent out when you renew.

Dave

Bruce Edney06/09/2016 09:42:46
avatar
146 forum posts
53 photos

Posted by Steambuff on 06/09/2016 08:19:33:

Both my ME and MEW subs are showing as in-active in Pocketmags.

How do I reactivate them and ensure I do not miss any issues, I do not have a Order Number as one is not sent out when you renew.

Dave

Hi Dave

Click on the setting link at the top of this page and copy and paste the subscription # into the pocketmags order Id field

Cheers

Bruce

Gray06/09/2016 10:24:47
989 forum posts
8 photos

There's something odd going on with pocketmags, I re-activated my ME subscription yesterday, just checked today and it is once again showing inactive and have had to re-activate!, The MEW hasn't been affected. Odd because my subs is paid by DD so automatically renews.

Baz06/09/2016 13:01:34
182 forum posts

Still waiting for my subscription paper copy of 4542 to arrive. I noticed that Smiths had a good stock on the shelves this morning, so what is going on? I thought that subscription copies were sent out before they were available in the newsagents. Can somebody please sort this out.

davidk06/09/2016 13:22:48
44 forum posts

No sign of my subscription paper copy of 4542 either, over a week late now. Could someone let us know what is happening please?

Many thanks

David

JA06/09/2016 14:59:28
726 forum posts
38 photos

I am not happy either. No subscription paper copy delivered to me but my local newsagent has the issue on the shelf. Is someone taking the mick?

This should not be allowed to happen.

JA

SillyOldDuffer06/09/2016 16:13:29
4263 forum posts
878 photos

My paper 4542 is late too. Worse things happen at sea...

Baz07/09/2016 09:15:56
182 forum posts

Gentlemen, I contacted the subscription department yesterday afternoon, they cannot give any reason why 4542 is so late arriving but they promised to put another copy in the post for me, should arrive in 4 - 5 days. It would be nice if someone could tell us all what has gone wrong.

HOWARDT07/09/2016 11:34:36
413 forum posts
14 photos

PocketMags site not logging in, all I get is "OOPs page not found". Tried on three different devices, Mac & Windows.

What is going on?

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