Here is a list of all the postings MITCH BARNES has made in our forums. Click on a thread name to jump to the thread.
|Thread: The story behind logging in...|
You''d sell a lot more DVDs if your website worked properly.
Does anyone else have this blessed hassle or is it just me?
Trying to log in, the site wouldn''t recognise my password even though I''d cut and pasted it in from the email the site had sent when I had the same problem in October last year, having originally signed up in May.
After a few more fruitless attempts, I requested a new password. It was duly sent automatically by email. I cut and pasted it into the appropriate box on the login page and was told it was incorrect. Eventually after 2 more tries, I even tried the original password. I acn''t remember which one got me in because I tried so many times, but eventually I got into the site. Now logged in, and I''m in it now because that is why I am able to start this thread, I tried to find the DVD I wanted. No trouble there, although I was moved to a page that was blank apart from a tiny thumbnail of the DVD cover - good thing I knew what it looked like! It also had a "buy now" button so i clicked on it. So far so good, ish, until... in order to buy it, I had to log in again! I guess that for security reasons, this opens in a new page, which is fair enough.
Apparently both the passwords sent to me are now incorrect so I can''t buy the DVD or anything else from the site. I requested a new password twice more and had nothing sent. Perhaps my multiple requests for paswords triggered some kind of alert string in the software, but then the passwords should have worked in the first place.
"IT" is Ok unless you actually need to rely on it.
I give up.
Perhaps I''ll be able to buy the DVD at Harrogate.
Edited By Kelvin Barber on 18/04/2010 17:19:40
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